Does it sometimes feel as though businesses don’t care about your opinion one way or the other? You might imagine you’re completely forgotten once the salesperson has your cash in hand. Well, that’s just not how Barrington Carpet & Flooring Design does business! This Akron, Ohio based company hasn’t gotten where it is today by just dismissing clients. Instead, the staff continues to go out of the way to make sure you’re pleased with your purchase. They’ve even created a customer satisfaction survey to measure how their Summit County, Ohio patrons rate their experience with Barrington Carpet. The flooring ratings and reviews they receive from Green, Ohio area consumers help them to constantly improve so they may offer you the best quality carpet service possible.
Now, you may be thinking that a customer satisfaction survey is nothing but a formality. But that couldn’t be farther from the truth! In fact, the associates at Barrington Carpet & Flooring Design genuinely appreciate the feedback they receive from the folks that come into their store. This is the fifth year Barrington Carpet has collected the opinions of their clients, and it certainly won’t be the last. So far this year, the company has already out-performed the average for the past four years—in all categories of the questionnaire! That’s certainly nothing to scoff at!
Barrington Carpet’s customer satisfaction survey gives their clients the opportunity to describe their experience from beginning to end. From the first time you stepped into the store, to the moment your Green or Akron carpet was installed, they want to know how you felt about doing business with Barrington Carpet. The 22-question assessment covers topics such as the help you received from your salesperson, your satisfaction with the selection, the performance by your installer, and more. The flooring ratings and reviews that you submit help Barrington Carpet to see which areas they are doing well in, and which ones could use improvement.
But judging by this year’s flooring ratings and reviews, it doesn’t seem like Barrington Carpet needs help in any area! On a scale from 1-10, Barrington Carpet currently has an average of 9.72 for overall experience! They also received a 9.38 average in regards to whether they went above and beyond for their customers! In fact, Barrington Carpet has high marks in every category of their questionnaire. That’s because this is one business that doesn’t just sell tile or laminate to patrons and then send them on their way. Oh no! All members of the Barrington Carpet staff do their best to make sure that Summit County residents receive the quality carpet service they require.
If you’ve been looking for a company with quality carpet service, look no further than Barrington Carpet & Flooring Design in Akron, Ohio. This is one business that will not only help you to redecorate your Green, Ohio home, but make sure that you receive all the help that you need. And once you’ve had your new carpet or tile installed, don’t forget to fill out their customer satisfaction survey to let them know how they did. Your flooring ratings and reviews will help them to improve their performance and remain one of the best flooring businesses in the Summit County, Ohio area. To find out more about Barrington Carpet, give them a call at 330.896.4141 or visit their website at www.barringtoncarpet.com.